23 July 2006

The Charter of Motorway Rights

I am currently examining the preparation of a Charter of Rights of Motorway Users. The charter will be drawn up with the participation of consumer associations, of motorway concessionaires and of representatives of the Ministry of Infrastructure. The charter will contain the rights of the users of stretches of motorway and it will define any compensation that could be due to them.

Purely as an example: if the journey time were to increase markedly for road works for a long period of time, as is the case on the Milano-Torino, then it’s possible that the citizen would have the right to compensation in the form of a reduction in the toll paid. If the costs of collecting the toll payment go down for the concessionary, the citizen must have a benefit and not a disbenefit, as happens now for the Telepass for which there is an additional charge. If the safety conditions are not guaranteed, if there is an accident, the citizen must have help available from mechanics who are responsible to the Ministry.

The Charter will thus have to respond to safety and equity criteria so that the citizens can see that their rights are respected.

Posted by Antonio Di Pietro in Economy